Refund policy
Refund/Return Policy:
If you’re reading this, it probably means you’re unsatisfied with some part of your experience dealing with us here at 4 Thirty Six. For that, we apologize. Please email us with your details and we will do everything we can to make it right. We are constantly working to improve our products and source from a variety of different manufacturers to try to get you the best products at the best prices. Most of our products are custom made, to order, so we can’t ship them back to the suppliers for refunds. We are working on it though and we’re constantly looking for ways to improve.
Refunds:
All sales are final. All sales are in US Dollars unless otherwise stated. We apologize, but we are not able to give refunds. Again, please get in touch with us if you're unhappy and we'll do just about anything to try to make it right! Hope you understand!
Exchanges:
We welcome all exchanges. Any item you would like to exchange for another size or style must be in new, unused, unworn, unwashed condition. Customer is responsible for shipping products to 4 Thirty Six. We will resend the exchanged item to you for free. You can exchange merchandise for any item or items of equal value, or you may increase and pay the cost increase. We cannot approve any downgrade that would result in a refund.
All exchanges must be initiated within 30 days of purchase. Any issues with defective merchandise must also be reported within 30 days of the date of purchase for warranty replacement. After 30 days, we have no further liability.
Please send all exchanges with a printout of the original invoice and copies of any correspondence you have had with Customer Service. Please specify the name of the product you would like in exchange, and what size you would like. Include a screenshot of your confirmation with your return package or email the confirmation with your order number to support@4thirtysix.com.
If you receive an item that is damaged or is incorrectly shipped by us please contact Customer Support immediately.
Exchanges are discretionary upon inspection of item(s) when we receive your merchandise.
Customer is responsible for all shipping costs.
Shipping address for exchanges:
Four Thirty Six Productions Inc.
Attn: Exchanges
103-2727 Steeles Ave W.
Toronto, ON M3J 3G9 Canada
647-848-6043
Support@4thirtysix.com
Four Thirty Six Productions Inc.
103-2727 Steeles Ave W.
Toronto, ON M3J 3G9 Canada
CS Email: Support@4thirtysix.com
CS Phone #: 647-848-6043